Reader roofing did a full tear off of our existing roof (3 layers) and put on a new roof (3 ft of ice and water shield), soffit and ridge venting, and installed new gutters and downspouts in the fall of 2013. They also replaced the backporch roof the following spring with no issues. They were quick about the work and finished it in a timely manner. There were a couple small things that required
They were quick about the work and finished it in a timely manner. There were a couple small things that required followup, such as some of the downspouts not being sealed, but those were taken care of after I called. Panel vents were installed instead of continuous venting, but other than that, everything was done as it was stated in the contract. The following two winters, there were icicles hanging from the soffit vents on one side of the house, so water was getting into the soffits. When I called, they came out to check on it. The first year they suspected the issue was that the ice and water shield hadn’t sufficiently stuck due to the roof going on late in the season. When it happened the second time, they added an additional 3 ft of ice and water shield. That work was done with impressive speed as the workers finished it in a morning. During that time we also noticed several holes in the fascia board from the old gutter system. When they were informed, they came out to caulk them. The following winter there was only one soffit vent that had icicles hanging from it and they were very small compared to the previous two years. We let them know and they have been responsive that they plan to look into it this summer. We also noticed a couple more holes in the fascia board which they let us know that they would take care of soon as well. Overall, they have been responsive to concerns and any aspects that have needed repair and are taking the necessary steps to make sure that the job is complete. Since the issues have happened while roof was still under warranty, there have been no concerns about paying extra for those issues. It is also worth noting that the front and back porches were done as well and have had no issues since.
When it happened the second time, they added an additional 3 ft of ice and water shield. That work was done with impressive speed as the workers finished it in a morning. During that time we also noticed several holes in the fascia board from the old gutter system. When they were informed, they came out to caulk them. The following winter there was only one soffit vent that had icicles hanging from it and they were very small compared to the previous two years. We let them know and they have been responsive that they plan to look into it this summer. We also noticed a couple more holes in the fascia board which they let us know that they would take care of soon as well. Overall, they have been responsive to concerns and any aspects that have needed repair and are taking the necessary steps to make sure that the job is complete. Since the issues have happened while roof was still under warranty, there have been no concerns about paying extra for those issues. It is also worth noting that the front and back porches were done as well and have had no issues since.
We let them know and they have been responsive that they plan to look into it this summer. We also noticed a couple more holes in the fascia board which they let us know that they would take care of soon as well. Overall, they have been responsive to concerns and any aspects that have needed repair and are taking the necessary steps to make sure that the job is complete. Since the issues have happened while roof was still under warranty, there have been no concerns about paying extra for those issues. It is also worth noting that the front and back porches were done as well and have had no issues since.
When it happened the second time, they added an additional 3 ft of ice and water shield. That work was done with impressive speed as the workers finished it in a morning. During that time we also noticed several holes in the fascia board from the old gutter system. When they were informed, they came out to caulk them. The following winter there was only one soffit vent that had icicles hanging from it and they were very small compared to the previous two years. We let them know and they have been responsive that they plan to look into it this summer. We also noticed a couple more holes in the fascia board which they let us know that they would take care of soon as well. Overall, they have been responsive to concerns and any aspects that have needed repair and are taking the necessary steps to make sure that the job is complete. Since the issues have happened while roof was still under warranty, there have been no concerns about paying extra for those issues. It is also worth noting that the front and back porches were done as well and have had no issues since.
We let them know and they have been responsive that they plan to look into it this summer. We also noticed a couple more holes in the fascia board which they let us know that they would take care of soon as well. Overall, they have been responsive to concerns and any aspects that have needed repair and are taking the necessary steps to make sure that the job is complete. Since the issues have happened while roof was still under warranty, there have been no concerns about paying extra for those issues. It is also worth noting that the front and back porches were done as well and have had no issues since.
When it happened the second time, they added an additional 3 ft of ice and water shield. That work was done with impressive speed as the workers finished it in a morning. During that time we also noticed several holes in the fascia board from the old gutter system. When they were informed, they came out to caulk them. The following winter there was only one soffit vent that had icicles hanging from it and they were very small compared to the previous two years. We let them know and they have been responsive that they plan to look into it this summer. We also noticed a couple more holes in the fascia board which they let us know that they would take care of soon as well. Overall, they have been responsive to concerns and any aspects that have needed repair and are taking the necessary steps to make sure that the job is complete. Since the issues have happened while roof was still under warranty, there have been no concerns about paying extra for those issues. It is also worth noting that the front and back porches were done as well and have had no issues since.
We let them know and they have been responsive that they plan to look into it this summer. We also noticed a couple more holes in the fascia board which they let us know that they would take care of soon as well. Overall, they have been responsive to concerns and any aspects that have needed repair and are taking the necessary steps to make sure that the job is complete. Since the issues have happened while roof was still under warranty, there have been no concerns about paying extra for those issues. It is also worth noting that the front and back porches were done as well and have had no issues since.
When it happened the second time, they added an additional 3 ft of ice and water shield. That work was done with impressive speed as the workers finished it in a morning. During that time we also noticed several holes in the fascia board from the old gutter system. When they were informed, they came out to caulk them. The following winter there was only one soffit vent that had icicles hanging from it and they were very small compared to the previous two years. We let them know and they have been responsive that they plan to look into it this summer.
We also noticed a couple more holes in the fascia board which they let us know that they would take care of soon as well. Overall, they have been responsive to concerns and any aspects that have needed repair and are taking the necessary steps to make sure that the job is complete. Since the issues have happened while roof was still under warranty, there have been no concerns about paying extra for those issues. It is also worth noting that the front and back porches were done as well and have had no issues since.
When I called, they came out to check on it. The first year they suspected the issue was that the ice and water shield hadn’t sufficiently stuck due to the roof going on late in the season. When it happened the second time, they added an additional 3 ft of ice and water shield. That work was done with impressive speed as the workers finished it in a morning. During that time we also noticed several holes in the fascia board from the old gutter system. When they were informed, they came out to caulk them. The following winter there was only one soffit vent that had icicles hanging from it and they were very small compared to the previous two years. We let them know and they have been responsive that they plan to look into it this summer. We also noticed a couple more holes in the fascia board which they let us know that they would take care of soon as well. Overall, they have been responsive to concerns and any aspects that have needed repair and are taking the necessary steps to make sure that the job is complete. Since the issues have happened while
We also noticed a couple more holes in the fascia board which they let us know that they would take care of soon as well. Overall, they have been responsive to concerns and any aspects that have needed repair and are taking the necessary steps to make sure that the job is complete. Since the issues have happened while roof was still under warranty, there have been no concerns about paying extra for those issues. It is also worth noting that the front and back porches were done as well and have had no issues since.
The following winter there was only one soffit vent that had icicles hanging from it and they were very small compared to the previous two years. We let them know and they have been responsive that they plan to look into it this summer. We also noticed a couple more holes in the fascia board which they let us know that they would take care of soon as well. Overall, they have been responsive to concerns and any aspects that have needed repair and are taking the necessary steps to make sure that the job is complete. Since the issues have happened while roof was still under warranty, there have been no concerns about paying extra for those issues. It is also worth noting that the front and back porches were done as well and have had no issues since.
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